I suggest you ...

← Resolve RM

allow people to close/set ticket status from the dashboard

It would be great to be able to close off tickets from the dashboard - say if a response is received saying 'thanks this is sorted' or a ticket is obvious spam. Would save several clicks through to a ticket.

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    Jake StrideAdminJake Stride (Admin, omelett.es) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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