I suggest you ...

Ability to track time against tickets

It would be good to be able to track time spent working on a particular issue. Not sure the best way to do this however.

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    Paul BainAdminPaul Bain (Admin, omelett.es) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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      • LENNYLENNY commented  ·   ·  Flag as inappropriate

        Hi, I have just signed up for a Free Trial version of www.smarter-crm.com – Does anyone have experience with it? It seems very easy to use and has a very nice look, and is less than half the price of all other hosted CRM systems. Please let me know if anyone has experience with Smarter CRM.

      • aleckinnearaleckinnear commented  ·   ·  Flag as inappropriate

        Hello Paul,

        This would be of interest and use to us, only if it worked with our already existing Freshbooks billing system (i.e. bringing over clients/projects everything onto the Resolve side). Duplicating this information would be catastrophic.

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